01 · Information We Collect
We may collect information you voluntarily provide when requesting services, submitting forms, contacting support, subscribing to updates, or making inquiries. This may include contact details, service preferences, property information, appointment details, and other information necessary to respond appropriately.
02 · How We Use Information
Information provided may be used to respond to inquiries, schedule services, prepare estimates, coordinate appointments, process requests, provide customer support, maintain records, and communicate relevant information. Information is used only for legitimate business and service-related purposes.
03 · Property Information
Property-related information may be collected when necessary to evaluate service requirements, prepare estimates, schedule work, or coordinate requested services. Customers should provide information they consider accurate and relevant, while avoiding unnecessary personal information that is not needed.
04 · Project Photos & Records
Photos, measurements, notes, documents, and other project records may be collected when needed to evaluate, document, or complete requested services. Public use of identifiable project materials will require appropriate permission when such permission is legally required or otherwise applicable.
05 · Communication Preferences
We may communicate with customers regarding inquiries, appointments, requested services, project updates, and account matters. Optional promotional communications are provided according to applicable requirements, and recipients may use available preference or unsubscribe options when they no longer wish to receive them.
06 · Service Providers & Partners
Information may be shared with trusted service providers, contractors, technology providers, or other partners when necessary to deliver requested services. Such parties receive information appropriate to their role and are expected to handle information according to applicable contractual and legal requirements.
07 · Payment Information
Payment information may be handled through appropriate payment processing services when payments are required. Payment providers may collect and process transaction details under their own policies. We take reasonable steps to avoid retaining sensitive payment information that is not required.
08 · Data Retention
Information may be retained for as long as reasonably necessary to provide services, maintain business records, respond to inquiries, address disputes, support applicable warranties, meet legal obligations, or fulfill legitimate operational requirements. Retention periods may vary according to circumstances.
09 · Access & Corrections
Depending on applicable requirements, individuals may request access to certain personal information held about them or ask for inaccurate information to be corrected. Requests may require reasonable verification to help protect account information and prevent unauthorized disclosure.
10 · Cookies & Analytics
The website may use cookies, similar technologies, or basic analytics tools to support functionality, understand visitor activity, improve performance, and evaluate how content is used. Available browser or website controls may allow visitors to manage certain cookie preferences.
11 · Unsubscribing
You may unsubscribe from optional promotional or newsletter communications using the unsubscribe instructions provided in applicable messages. Unsubscribing from promotional communications does not necessarily stop essential service-related communications concerning appointments, requests, transactions, or other ongoing interactions.
12 · Data Security
Reasonable administrative, technical, and organizational measures may be used to help protect information from unauthorized access, alteration, disclosure, or loss. No electronic storage or transmission method can be guaranteed completely secure, so customers should consider this when submitting information.
13 · Third-Party Links
The website may contain links or references to third-party websites, services, or resources. These external destinations operate independently and may have their own privacy practices, policies, and terms. We recommend reviewing the applicable information before submitting personal details through external services.
14 · Children's Information
Services and website interactions are generally intended for adults and are not designed to knowingly collect unnecessary personal information from children. If information is submitted by or concerning a child without appropriate authorization, a request may be made to review or remove it.
15 · Policy Updates
This privacy policy may be updated periodically to reflect changes in services, practices, technology, or applicable requirements. The latest version will be made available through the website. Continued use of the website or services after an update may be subject to the revised policy.